The Financial Ombudsman Service has ruled that QBE's definition of flood, which excluded water deliberately released from a dam onto land that is not normally covered by water, does not apply to a pontoon, because the released water flowed where it was normally covered by water.
It followed that loss or damage to a pontoon was NOT excluded by QBE's definition.
COMMENT: QBE should get rid of their buffoons who can't even correctly interpret QBE's own insurance policies.
